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MICHAEL KATTEN
853 Washington Ave. -- Albany, CA 94706 -- (510) 528-7062
mkatten@yahoo.com



OBJECTIVE: Technical Publications Manager, Trainer, Writer




SUMMARY OF QUALIFICATIONS

-- Outstanding analytical, intellectual, and communication skills, honed over the years as
researcher, writer, and teacher while working toward doctorate in history.

-- Highly developed technical background in computer science as programmer and instructor.

-- Accomplished supervisor, with three years of experience as program director for non- profit
agency. Thorough training in personnel management and conflict resolution.



TECHNICAL TRAINING

Computer Programming Languages: Fluent in VB, Pascal, JavaScript, and HTML; Course work in C++.

Pertinent Applications (Selected): FrameMaker, PageMaker, Photoshop, Acrobat, PowerPoint, FileMaker.



PROFESSIONAL EXPERIENCE

Technical Instruction & Computer Science

-- Recipient of Gutenberg-e Prize: American Historical Association in conjunction with Columbia University Press, Research in India
Revised manuscript to produce e-book version of "Speaking of Categories: Identity Formation in 19th-Century Telugu-Speaking India," to be published by Columbia University Press, Jan-Apr, 2001 (on leave from Avaya, Inc.).

-- Technical Instructor and Instructional Designer, Avaya, Inc.
Designed training materials, and taught use of Avaya's Customer Relationship Management enterprise solutions (CRM Central) to a wide range of industries.
Courses ranged from one-day overview-presentations to multi-day, in-depth technical seminars, intended to allow customers full access to installation, configuration, and functional details of the large systems purchased. Also taught CRM Central's API course using VB, 1999-2001.

-- Senior Technical Instructor, MicroStrategy, Inc.
Designed training materials, and taught use of MicroStrategy's decision support software used in the deployment of enterprise solutions to a wide range of industries.
Courses ranged from one-day overview-presentations to multi-day, in-depth technical seminars, intended to allow customers full access to installation, configuration, and functional details of the large systems purchased, 1999.

-- Technical Instructor, Alysis Technologies (formerly IA Corporation)
Designed training materials, and taught use of IA Corporporation's archiving and lockbox remittance processing financial software.
Courses ranged from one-day overview-presentations to five-day, in-depth technical seminars, intended to allow customers full access to installation, configuration, and functional details of the large systems, 1998-1999.

-- Computer Science: Beginning and Intermediate Pascal and HTML/JavaScript Programming,
various semesters, 1991-97 (University of California, Berkeley). Introduced students to
computers (use of applications such as Excel, PageMaker, Word, Photoshop, and Telnet).
Taught programming to classes of 30-40 students using 40-terminal LAN.

-- Web Design: Camp Tawonga, San Francisco, 1998. Take a look.

History

-- Lecturer: History of Modern India (1700-Present), Spring, 1997, and History of Indian
Civilization (3500 B.C.-Present), Springs, 1995 & 1996 (University of California, Davis).
Devised syllabus, wrote and delivered lectures for these history courses.

-- Graduate Student Instructor: History of India, Springs, 1992, 1994, & 1996 (UC Berkeley).

Administration, Supervision & Management

-- Director of Programs: Camp Tawonga, San Francisco and Yosemite, California, 1987 & 1989.



PUBLICATIONS

Technical Writing:

Avaya, Inc.'s CRM Central Training Manuals (in conjunction with others). Instructional materials used in 3- to 5-day seminars to teach customers all aspects of Avaya's CRM Central solution, intended for engineers and end-users, 1999-2001.

IA Corporation's Training Manuals (7 in all). Instructional materials used in 3- to 5-day seminars to teach customers all aspects of IA's financial software, intended for engineers and end-users, 1998 and 1999.

JavaScript Programming Manual, in cooperation with others, for use with IDS 110: Computer
Programming; University of California at Berkeley, 1996.

Pascal and HTML Instruction Manual, for use with IDS 110: Computer Programming;
University of California at Berkeley, 1991-95.

Historical Writing:

"Speaking of Categories," an e-book
Columbia University Press, FORTHCOMING.

"Manufacturing Village Identity and Its Village: The View From Nineteenth Century
Andhra," MODERN ASIAN STUDIES, 33, 1 (1999), pp.87-120.

"Making Caste In Nineteenth Century India: A History Of Telling The Bobbili Katha,"
SOUTH ASIA, December 1999, pp.1-36.

"Category Creation and the Colonial Setting: Identity Formation in Nineteenth-Century
Telugu-Speaking India," Ph.D. Diss., University of California, 1997.



EDUCATION

Ph.D. History, Modern South Asia: University of California, Berkeley.
M.A. History, Modern South Asia: University of California, Berkeley.
B.A. History, Late Modern Europe: University of California, Berkeley, with Honors.


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